Remove the sensors from the pack included with your headband by carefully pushing them out of the packaging. Align the small tab on the sensor with the notch found in each of the sensor positions on the headband. Press them carefully into each of the three positions on your headband making sure the sensor tabs are aligned with the notches on the headband.
Your headband has two extendable areas, one on each side of the headband. Pull gently to expose the inner rails. On the inside of the rail above the behind-the-ear sensors, you will see three rows of text. At the end of the top-most row (beginning with ‘SN’), you will see a code that ends with 4 numbers and letters. Carefully note the last 4 characters...This is your SN code.
Position the headband on your head, making sure the center sensor is positioned above the bridge of your nose on your forehead, approximately mid-way between your hairline and eyebrows. The two sensors on the ear-hook should be snug behind your ear and be making good contact with your skin. Make sure there is no hair or anything else between the sensor and your skin at each contact point.
Press and hold the power button to see all 5 lights illuminate in order from left to right, then let go of the power button.
Some people report seeing results immediately, and some after several sessions. You should plan on completing at least 20 sessions.
Neurofeedback is also called EEG biofeedback or neurotherapy. It makes use of the brain’s ability to change and reshape brain networks. Neurofeedback training can be used to sharpen attention, relieve stress, enhance your mood, and improve your learning and behavioral control. Although the technology is complex, the process is simple. You will learn to alter your brain activity the same way you learn every other skill. You learn through feedback and practice. With neurofeedback, you get instant feedback about changes in your brain’s activity. Every half-second, your brain activity is compared to your target or goal. You can then learn and practice how to influence your brain activity to move closer to your goal.
To charge the headband, plug the charging cable into the USB port on your computer or another power source. The LED indicator lights will progressively illuminate on your headband as it charges. Each light represents 20% of the maximum charge. Once all five lights glow solid white light, your headband will be fully charged.
There is no limit to the number of users that can use one headband. Each user just needs to set up an individual account on their mobile device or tablet.
If you are using one mobile device or tablet, you just need to sign into/out of your account to switch users. To sign out of the app click on the 'settings' tab and scroll all the way to the bottom of the screen then click on 'sign out'. It’s important for each person to have their own account. If one account was used by multiple people it would cause the brain data to be inaccurate and skew each person’s results.
Here are three steps you can take if your headband isn't working properly:
If you are still having trouble after completing all of the steps above, please contact our support team via email. They will help you to troubleshoot your device and help you to find a solution.
Please send an email to email@example.com